Plain-English Summary

We ship the Dummii NFC Sticker (and any physical accessories) only to addresses in the United States during our Phase 1 launch. Most orders ship within 1–2 business days, and standard shipping is free (5–7 business days). You can pay $15 for expedited 2-business-day shipping at checkout. You may return an unused, unactivated sticker in its original packaging within 30 days of delivery for a full refund to your original payment method. Activated stickers and custom-printed stickers are not returnable, but if the sticker is defective we will replace it or refund you in full. If a package is lost or stolen in transit, contact support@allospend.app and we will work with the carrier. Recall-related returns are always free — see the Product Recall Procedure for details. This Policy does not affect any rights you have under the Uniform Commercial Code, FTC rules, or your state consumer-protection law.

1. Scope

This Shipping and Returns Policy (the "Policy") applies to physical products sold by Allospend Technologies LLC (the "Company," "we," "us," or "our") through the Allospend website at allospend.app, the Allospend iOS application, or any other sales channel we explicitly designate. The principal product covered is the Dummii NFC Sticker — a ~25 mm adhesive-backed NFC tag (NXP NTAG213/215/216). Digital subscriptions (Allospend Premium) are billed and refunded under the Allospend Fee Schedule and Subscription Terms, not this Policy.

This Policy is intended to comply with:

• The FTC Mail, Internet, or Telephone Order Merchandise Rule, 16 C.F.R. § 435.
• The Uniform Commercial Code (Article 2 — Sales), as adopted in Missouri, Mo. Rev. Stat. § 400.2 et seq.
• The Consumer Product Safety Act, 15 U.S.C. § 2051 et seq., including recall-related provisions.
• Applicable state consumer-protection statutes, including the Missouri Merchandising Practices Act, Mo. Rev. Stat. § 407.010 et seq.

2. Order Processing Time

We process orders within one (1) to two (2) business days of payment authorization. A "business day" means Monday through Friday, excluding U.S. federal holidays observed in Missouri. Orders placed after 2:00 p.m. Central Time are considered placed the next business day.

We will send you an order confirmation email to the address on file as soon as your order is accepted. If we are unable to fulfill your order within the stated processing window, we will contact you at the email address you provided to discuss options, which may include a full refund at your request.

3. Shipping Methods and Rates

We currently ship to U.S. addresses only (all 50 states and the District of Columbia). International shipping is not offered during Phase 1.

Expedited shipping is offered only for in-stock items and only to physical addresses (no P.O. boxes for Expedited). The shipping method you select at checkout is the method that will be used; we do not upgrade or substitute shipping methods without your consent.

3.1 P.O. Boxes and APO/FPO

Standard Shipping may be delivered to P.O. boxes and APO/FPO addresses via USPS. Expedited Shipping to P.O. boxes is not available.

3.2 Address Accuracy

You are responsible for providing a complete and accurate shipping address. We are not responsible for packages delivered to an incorrect address you provided, but we will work with you and the carrier to attempt recovery or, at our discretion, ship a replacement at cost.

4. Tracking

Once your order ships, we will email you a tracking number and a link to the carrier's tracking page. Tracking information may take up to 24 hours to update in the carrier's system after you receive the notification.

You can also view real-time order status in the Allospend iOS app at Settings → Orders.

5. Lost, Stolen, or Damaged-in-Transit Packages

If your tracking information shows the package as delivered but you cannot find it:

1. Check with neighbors, household members, and the carrier's "where is my package" tool.
2. Wait 24 hours — some carriers mark packages as delivered slightly before actual drop-off.
3. If still missing, email support@allospend.app with your order number. We will file a carrier trace and, depending on the outcome, send a replacement or issue a refund at our discretion.

If the package is damaged in transit, do not discard the packaging. Take photographs of the damage and email them to support@allospend.app within 48 hours of delivery. We will arrange a free return and ship a replacement.

For packages stolen after delivery, please file a police report and email the report number to support@allospend.app. We will consider, on a case-by-case basis, a replacement shipment at no additional charge.

6. 30-Day Return Window

You may return most unopened, unactivated, undamaged Products within thirty (30) calendar days of the date of delivery for a full refund of the purchase price. To qualify:

• The Product must be in its original, unopened packaging.
• The Product must not have been activated with the Allospend iOS app. (Activation ties the tag's UID to your account; once activated, the sticker is no longer "new.")
• The Product must be resalable — no writing, labels, stickers, or other markings on the retail packaging.
• You must provide proof of purchase (order number, email confirmation, or transaction ID).

The 30-day window is calculated from the carrier's delivery confirmation timestamp, not from the order date.

7. Non-Returnable Items

The following items are not eligible for return under the standard 30-day window:

1. Activated Dummii NFC Stickers — once paired to your Allospend account, the tag UID is registered and the sticker cannot be resold as new.
2. Custom-printed stickers — any Product personalized with your artwork, logo, or text is final-sale.
3. Final-sale or clearance items — clearly marked at the time of purchase.
4. Gift cards — non-returnable and non-refundable except as required by law.
5. Products damaged by misuse, modification, or normal wear after delivery.

These exclusions do not limit any rights you have under the Dummii NFC Sticker Limited Warranty or any other policy or law.

8. Defective or Damaged Products (Non-Warranty)

If your Product arrives defective or becomes defective within 30 days of delivery and the defect is not covered by the Dummii NFC Sticker Limited Warranty (e.g., a defect that occurs after activation or after removal of the adhesive backing), we will, at our option:

• Replace the Product with a new unit at no cost to you, including free return shipping of the defective unit; or
• Refund the full purchase price (including original standard shipping costs) to your original payment method.

To make a claim, follow the procedure in Section 9 below.

9. Return Procedure

To initiate a return:

1. Open the Allospend iOS app and go to Settings → Orders.
2. Tap the relevant order and select Request Return.
3. Choose the reason for the return (e.g., "Changed my mind," "Defective," "Wrong item received").
4. We will email you a prepaid return-shipping label for standard returns, except for "changed my mind" returns, where you are responsible for the cost of return shipping. The prepaid label is valid for 30 days from the date of issue.
5. Pack the Product securely in its original packaging, attach the label, and drop it off with the designated carrier.
6. Once we receive and inspect the returned Product, we will notify you of the approval or rejection of your refund.

You can also initiate a return by emailing support@allospend.app.

10. Refunds

Approved refunds are issued to your original payment method:

• Credit and debit card refunds appear in 5–10 business days, depending on your card issuer.
• Apple Pay refunds appear in 5–10 business days, depending on your card issuer.
• Cash App, Venmo, and PayPal refunds appear in 3–5 business days.

Original shipping costs are non-refundable unless the return is due to our error (e.g., we shipped the wrong item or a defective product). In those cases, we will refund the original standard-shipping cost and provide a prepaid return label.

We do not charge a restocking fee.

11. Product Recalls

If a Product is subject to a safety recall, returns and replacements are always free, and the 30-day return window does not apply. Please see our Product Recall Procedure for full details.

Recall contact: compliance@allospend.app.

U.S. Consumer Product Safety Commission (CPSC) hotline: 1-800-638-CPSC (1-800-638-2772). The CPSC is the federal agency responsible for product-safety recalls in the United States.

12. Shipping Limitations

• U.S. only, Phase 1. We do not ship to U.S. territories, APO/FPO boxes for Expedited, or any address outside the 50 U.S. states and the District of Columbia. We will not falsify customs declarations; international forwarding services are at your own risk.
• Sales-tax surcharge. We collect applicable state sales tax in jurisdictions where we are required to do so. Sales tax is non-refundable where the underlying purchase is refunded, except as required by law.
• Bulk orders. Orders of 25 or more stickers may require additional processing time and a separate shipping quote. We will contact you to confirm terms before processing.

13. Consumer Rights Preserved

This Policy is intended to provide a convenient, customer-friendly return process. It does not limit any rights you have under:

• The Magnuson-Moss Warranty Act, 15 U.S.C. § 2301 et seq.
• The Uniform Commercial Code (Article 2 — Sales).
• The FTC Mail, Internet, or Telephone Order Merchandise Rule, 16 C.F.R. § 435.
• The Consumer Product Safety Act, 15 U.S.C. § 2051 et seq.
• The Missouri Merchandising Practices Act, Mo. Rev. Stat. § 407.010 et seq.
• Any other applicable state or federal consumer-protection law.

Where this Policy conflicts with any such law, the law controls.

14. Changes to This Policy

We may update this Policy from time to time. The "Last Updated" date at the top reflects the most recent revision. Material changes affecting your rights will be communicated by email and in the Allospend iOS app at least 30 days before they take effect, except where a shorter period is required by law.

Contact Information

• Returns and shipping: support@allospend.app
• Recalls and product safety: compliance@allospend.app
• General questions: info@allospend.app
• Legal inquiries: legal@allospend.app
• Mailing address:

Allospend Technologies LLC
725 Kingsland Avenue, Suite 100
St. Louis, MO 63130
USA

© 2026 Allospend Technologies LLC. All rights reserved. Allospend™ and Dummii™ are trademarks of Allospend Technologies LLC.